Categories biohacking

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How “Super Humans” Are Transforming the Digital Customer Journey

OPINION By Jaimy Szymanski, industry analyst and founding partner, Kaleido Insights When internet-connected products, services, and networks combine with powerfully tech-savvy consumers, the customer journey is disrupted to the point of unrecognition. Imagine this: your connected “smart” refrigerator can sense when you’re almost out of strawberries, using internal sensors. As soon […]