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Designing conversations for bots and AI

Illustration by Manuja Waldia To advance from thinking machines to feeling machines, designers must understand verbal behavior, embrace the machine, and consider community https://medium.com/media/3238d4658e9e2bf09337f60fd488afbd/href By now, most designers have either interacted with a chatbot or been asked to create one for a client. We obsess over the details once our bot […]