Categories User Experience

5 posts

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Twitch UX teardown: The Anchor Effect and de-risking decisions

Peter Ramsey Contributor Share on Twitter Peter Ramsey is CEO of Built For Mars, a UX consultancy that helps customers build better product experiences. More posts by this contributor Clubhouse UX teardown: A closer look at homepage curation, follow hooks and other features Spotify Group Session UX teardown: The fails […]

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Staying ahead of the curve on Google’s Core Web Vitals

Amir Glatt Contributor Share on Twitter Amir Glatt is the CTO and co-founder of Duda, a leading white-label web design platform for agencies, SaaS platforms and other web professionals that serve small businesses. Prior to co-founding Duda, Amir worked in SAP, the world’s largest maker of business applications. One year. […]

Copy paste programmers

Hulu UX teardown: 5 user experience fails and how to fix them

Hulu is the first major streaming platform to offer a social watching experience. And with most major league sports now being allowed to resume behind closed doors, Hulu’s combined proposition with ESPN will likely help entertain the service’s 30+ million users over the winter months. But users have a surplus […]

Copy paste programmers

Conversational analytics are about to change customer experiences forever

Evan Kohn Contributor Share on Twitter A digital marketing and customer experience leader, Evan Kohn is chief business officer at Pypestream, where he created PypePro, an AI onboarding methodology used by Fortune 500 firms. Companies have long relied on web analytics data like click rates, page views and session lengths […]

Five ways to bring a UX lens to your AI project

Debbie Pope Contributor Debbie Pope (she/her) is senior manager of product at The Trevor Project, the world’s largest suicide prevention and crisis intervention organization for LGBTQ youth. A 2019 Google AI Impact Grantee, the project is building an AI system to identify and prioritize high-risk contacts while simultaneously supporting more […]